Terms of Use
Version 2026-09-22b. Every version of these terms carries a number at the top. We record which version you agreed to. If something material changes, we tell you and ask again.
These terms govern the use of the Pin & Tonic app. The provider is PentzStudio One, owner David Pentz. Address and contact details are in the legal notice.
What this is about
Pin & Tonic brings together people in the same neighbourhood without photos being shown first. At the outset, all that is visible is a short voice recording and an approximate location. Photos are only released after a meeting confirmed by both sides. The app costs a one-off purchase price in the App Store. Everything else in the app is free, except for Pin & Tonic Plus. What Plus costs and what it unlocks is set out below.
Who may take part
Use is permitted only to people aged 18 and over. By signing up you confirm that you are of age. One account per person is allowed. You do not share your login details.
No tolerance for abusive behaviour
We tolerate no objectionable content and no abusive behaviour. The following are prohibited in particular:
- harassment, threats, insults or discrimination
- sexual content without the other person's agreement
- content showing third parties who have not consented
- pretending to be someone you are not
- advertising, commercial offers and recruiting for other services
- criminal content of any kind
Every person and every recording can be reported directly in the app. We review reported content and remove it where it breaches these rules. We block accounts that breach these rules without prior warning and permanently. In the case of criminal acts we involve the authorities.
No child sexual abuse or exploitation
Pin & Tonic is for adults only. Child sexual abuse and exploitation (CSAE) are prohibited here without exception, in every form and in every context. The following are prohibited in particular:
- child sexual abuse material (CSAM) in any form, whether photo, video, drawing, audio recording, text or computer-generated, and likewise its possession, creation, sharing, linking or promotion
- the sexualisation of minors, including in text, in speech and by implication
- grooming, meaning making contact with a minor with sexual intent, inside the app or outside it
- pressuring or blackmailing a minor with real or alleged imagery
- trafficking of minors and any solicitation towards it
- use of Pin & Tonic by minors and any help given towards it, such as handing over an account
Anyone who breaks these rules loses their account immediately, permanently and without prior warning. We remove such content as soon as we obtain knowledge of it, and we report it to the competent law enforcement authorities.
Report a suspicion directly in the app, with the reason "Seems underage" or "Safety issue", or write to contact@pentzstudio.one. How we protect children and young people and what a report triggers is set out in our child safety standards.
Checking your recording on your phone
So that nobody here is confronted with insulting or objectionable recordings, your phone checks every recording before it is uploaded to us. To do so it converts the recording into text and compares that text against a list of forbidden words. This is part of the service you agree with us, and it applies to everyone alike.
The check runs entirely on your device. The text is not stored, not transmitted to us, and discarded after the comparison. We never get to see it.
If your phone finds nothing forbidden, the recording is uploaded. If it finds a forbidden word, it is not. If your phone cannot check, because you denied permission for speech recognition, because no speech model is present on the device, or because the recording was too quiet, it is either not uploaded, or a person here listens to it before it becomes audible to others.
A Wingman testimonial is recorded by another person in a browser, not by you in the app. It is therefore not checked there but on your phone, when you listen to it. Until you release it, nobody hears it but you.
How we handle your data in doing so is set out in our privacy policy.
Your content
Voice recordings, photos and messages remain your content. You grant us only the right to store them technically and to show them to the people you intended them for. We do not use them for advertising and do not pass them on to third parties. If you delete your account, they are removed.
Pin & Tonic Plus
Pin & Tonic can be used entirely without paying. Plus is a subscription that lifts a few limits and adds two things. BlindCrush is expressly not part of it: everyone can enter the drawing, with or without Plus. With Plus:
- You can send as many requests as you like. Without Plus it is five a week.
- You can listen to a person’s voice before you send them a request, five times a week. Without Plus this is not possible.
- You can attach a spoken question to a request, five times a week. Without Plus this is not possible. Anyone can answer one, with or without Plus.
- You can add a second voice recording, on a different question, to your profile.
- After a match the two of you can talk anonymously for two minutes. Whoever starts it needs Plus. Once per match.
- You can get a Wingman testimonial: you send a link to someone who knows you, they record a few sentences about you, and once you release it, the people who request you or match with you can hear it. Plus covers setting it up: getting the link, replacing it and switching the testimonial on. Others being able to hear it depends on Plus too — if your subscription ends, nobody hears your testimonial any more. It stays where it is, and as soon as you have Plus again it is back. Without Plus you can always review a waiting testimonial, switch it off and delete it. For the person recording it, it is always free.
What Plus covers can change. We may only change its scope where there is a valid reason for doing so, where it causes you no additional cost, and where we inform you clearly about it. Valid reasons are: a function can no longer be operated technically, a service we need for it disappears or becomes disproportionately expensive, the law or a requirement of the app store operator calls for it, or we replace a function with an equivalent one. If this makes your use noticeably worse, we will tell you beforehand in text form, and you can end Plus free of charge within 30 days.
What Plus costs and how you cancel
You see the price in the app before you buy, and in the App Store. It covers one month. After that, Plus renews for a further month each time, until you cancel.
Plus is sold by Apple, not by us. The purchase contract is concluded between you and Apple Distribution International Ltd. We provide the service; Apple collects the payment, issues the invoice and handles withdrawal, cancellation and refunds.
You can cancel at any time in your Apple ID settings under "Subscriptions", without notice period and without giving a reason. Plus then keeps running until the end of the period you have paid for. We cannot do this for you, because we have no access to your Apple account. There are instructions in the help section.
If you delete your account with us, that does not automatically end your subscription with Apple. Cancel it there as well, otherwise you will keep being charged.
If you want your money back, contact Apple Support. Apple decides on that, not us. We cannot pay out a refund and cannot promise one. If something in the app does not work, write to us all the same: we are responsible for content and function, and we can confirm to Apple that something was not working.
The price can change. If that happens, Apple informs you by email at least 30 days beforehand, and you can cancel free of charge before it takes effect. A higher price never applies retroactively and never to a period you have already paid for. We can only increase it for these reasons: increased costs for servers, voice transmission, storage and other services we buy in for Plus, increased fees charged by the app store operator, higher taxes or levies, exchange rates, or where we extend Plus by further functions. If those costs fall, we offset that.
When we give you Plus
Sometimes we give Plus away, for example when we build something you wished for, or when you were drawn in BlindCrush and the two of you met. Plus given this way simply expires after the stated period. It does not renew, it costs nothing, it cannot be cancelled and cannot be exchanged for money. If a given period is already running, we extend it rather than replace it. There is no entitlement to it.
Meetings happen at your own responsibility
Pin & Tonic makes the contact but does not accompany the meeting. We do not verify identities and cannot vouch for the accuracy of what other users state. Meet in public places first, tell someone where you are, and end a meeting as soon as you feel uncomfortable.
Availability
The app is young and is being built on constantly. Interruptions and faults may occur, for example during maintenance, because of a disruption at a service we use, or for reasons outside our control. We keep such interruptions as short as possible and announce planned maintenance when it takes longer.
For as long as your Plus is running, we make sure that it does what we promised you it would, and we provide the updates needed for that. This includes security updates. Your statutory rights if something does not work remain yours in every case.
Liability
We are liable without limitation in cases of intent and gross negligence, and for injury to life, body or health. In cases of slight negligence we are liable only for breach of an obligation whose fulfilment makes proper use possible in the first place, and limited in amount to the foreseeable damage typical of this type of contract. Otherwise liability is excluded. Liability under the German Product Liability Act remains unaffected.
Ending
You can delete your account at any time in the app under "Your data". Use ends immediately at that point. Your subscription with Apple does not end as a result. Cancel it separately in your Apple ID settings, otherwise you will keep being charged. For the remainder of a period you have paid for, there is no refund from us.
We may end use giving 14 days’ notice, and without notice in the event of breaches of these terms. If we block your account because you breached these terms, your access to Plus ends with it. If we end your use for a reason you are not responsible for, you can ask Apple Support for a pro rata refund for the time you can no longer use. We will confirm this to Apple on request.
Changes
We may change these terms where the law changes, where a court or an authority requires it, where we have to close a gap nobody saw when they were written, or where we extend the app by something that has to be governed here. This does not change anything you have already paid for.
We will tell you about every change at least six weeks in advance, by email to the address you sign in with, and in the app. That message will say what is changing, from when it applies, and that your silence counts as acceptance if you do not object beforehand. If you object, your use ends on the day the change takes effect. You can delete your account yourself at any time.
Final provisions
German law applies. Mandatory consumer protection provisions of your country of residence remain unaffected. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration body.
This is a translation for convenience. The German version is the original; in case of doubt about its meaning, the German wording prevails. Deutsche Fassung.
Last updated: 9 October 2026